Caitlin Ma

Software Engineer | Builder | Collaborator

About Me

I love building scalable web applications and robust APIs, specializing in modern JavaScript frameworks, and end-to-end feature development, delivering impactful solutions that solve real-world problems.

Professional Experience

Software Engineer - Patra Co.

Mar. 2023 – Present

Founding developer on Patra’s first SaaS product, building both the frontend and backend systems for a sophisticated policy comparison application in the insurance and financial services sector...
Led the development of an Agency Management system feature. Responsibilities included:
- Designing and implementing a robust database schema and NestJS API...
- Writing database migrations to manage permission structures.
- Building a multi-step UI flow for onboarding and access control.
- Centralizing endpoint logic for consistency.
- Contributing to increased sales via streamlined onboarding.
Drove a major service expansion, enabling support for complex parent-child data structures.
- Built reusable components and validation for nested inputs.
- Increased client adoption and business value through scalable workflows.
Championed best practices through strong architecture, testing, and peer reviews.

Web Developer - Freelance

Feb. 2021 – Mar. 2023

Improved SEO and performance by optimizing loading strategies and using next-gen formats.
Integrated AWS Cognito for secure user auth flows and JWT-based role control.
Delivered responsive, accessible designs using Tailwind, Bootstrap, and semantic HTML.